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User Profiles
Primary Account Designed for lead roles such as worship pastors, lead pastors, creative pastors, ...
Password Reset or Set Password (archive)
To Reset or Set Password for City Center. Use the following step-by-step guide. First, download t...
How do I add or edit a campus?
Go to Profile → Campuses. Add a new campus (name, address, worship space name) or edit an existin...
How do I update our church's info (address, website, etc.)?
Go to Profile → Settings. Tap into Organization Info to update name, address, or website. Tap Save.
How do I add another user to our account?
Go to Profile → Settings → Users. Add the new person's name, email, phone, and role. They'll be a...
How do I book a musician or tech position?
From the dashboard, tap Plan a Service. On the Details tab, choose your Campus, Date, Service Typ...
How do I check the status of a service request?
Go to Service Requests. Find your request under the Upcoming or Past tab. Tap into it to see deta...
How do I pay without logging in? (Payment Code)
Your organization has a reusable Payment Code, a 10-character code found under Billing → Payments...
What are the fees on an invoice?
There are two ways to pay, each with its own processing fee: Bank transfer (ACH): 0.8% fee Debit/...
How do I pay an invoice?
Go to Billing, then find the invoice under Unpaid Invoices. Tap the invoice, then tap Pay Now (or...
How do I reset my password?
On the login screen, tap Reset Password. Enter the email address on your account. Tap Send. Check...
Where to download the City Center app
Here are links iOS download link is https://apps.apple.com/us/app/city-center-by-freedom-city/id6...